Pricing
What’s on each plan
Everything you need to take money is on both. Three things sit on Pro: features with a real per-use cost, and features only bigger operators need.
<<PRICING AMOUNTS — launch blocker. This page is built as tiers with no numbers until the monthly figures are set.>>
| Feature | Starter | Pro | ||
|---|---|---|---|---|
| Taking money | ||||
| Sales, payments, refunds, voids | Yes | Yes | ||
| Works offline — full sale, queued and synced | Yes | Yes | ||
| Card terminals | Yes | Yes | ||
| Registers, drawer counts, no-sale reasons | Yes | Yes | ||
| Receipts — paper and digital | Yes | Yes | ||
| Customers and history | Yes | Yes | ||
| Service | ||||
| Kitchen screens and category routing | Yes | Yes | ||
| Kitchen printers | Yes | Yes | ||
| Customer display and promo slides | Yes | Yes | ||
| Guest ordering by QR | Yes | Yes | ||
| Catalogue | ||||
| Products, categories, modifiers, variants, combos | Yes | Yes | ||
| Barcodes and CSV import / export | Yes | Yes | ||
| Bulk reprice | Yes | Yes | ||
| Stock and reporting | ||||
| Inventory, receives, vendors, purchase orders | Yes | Yes | ||
| Recipes and COGS | Yes | Yes | ||
| Labour vs sales, customer spend, scheduled emails | Yes | Yes | ||
| Audit log | Yes | Yes | ||
| Staff | ||||
| Time clock, corrections, labour summary | Yes | Yes | ||
| Roles and permissions | Yes | Yes | ||
| Rostering — week grid, roster vs actual | No | Yes | ||
| Pro extras | ||||
| AI invoice scan | No | Yes | ||
| Loyalty — points and punch card (earning and balances live; redemption in progress) | No | Yes | ||
Card payments are charged per transaction on every plan. That’s deliberate — SmartAI POS would rather earn on transactions than switch off your kitchen screen. <<CONFIRM the transaction rate>>
How we think about it
Why isn’t the cheaper plan crippled?
Plenty of POS companies gate the kitchen screen, the customer display or the time clock to push you up a tier. SmartAI POS doesn’t, for one blunt reason: a plan problem must never stop a merchant taking money.
Only two kinds of thing are worth gating — features with a genuine marginal cost to run, and features only larger operators need. Everything else is adoption fuel, and charging for it shrinks the funnel to protect revenue that payments should be earning instead.
Core selling is never gated
Sales, payments, refunds, catalogue, registers, receipts, customers and offline sync work on every plan.
Changing plan takes effect straight away
No deploy, no waiting period, no re-onboarding.
Downgrades hide, they never delete
Drop to Starter and your loyalty data is still there. Your data outlives your subscription.
Questions
About cost
What does it actually cost per month?
<<PRICING — the amounts go here>>
What am I charged per transaction?
<<CONFIRM the card transaction rate, and whether it differs by card type>>
Can I change plan later?
Yes, either direction, and it takes effect within seconds. There’s no re-onboarding and nothing to reinstall.
What happens to my data if I downgrade?
It stays. Downgrades hide features rather than deleting records — so if you drop to Starter and come back to Pro, your loyalty balances and rosters are where you left them.
Is there a contract or lock-in?
<<DECISION NEEDED — only state a commitment you will honour>>
Do I pay per till?
<<CONFIRM — per site, per till, or per register>>
Next step
We’ll price it against what you run
Tell us how many tills and what you take a week, and we’ll be straight with you about what it costs.
Or email support@smartaipos.com.au