Cafés · Restaurants · Takeaways
Built for service, not for a spreadsheet
Tickets to the right screen, bills that split without an argument, and a menu you can reprice in one go before Friday.
The kitchen
How do tickets reach the right section?
SmartAI POS routes tickets by category, so each screen or printer only shows what that section actually makes. Elapsed time sits on every ticket, so the one that’s been waiting six minutes is obvious from across the pass.
- RoutingBy category, to screens or printers or both
- ModifiersShown on the ticket, not buried in a note
- NotesFree text follows the order through to the pass
- DocketsPrinted at payment, or at order — your call
- TimersElapsed time per ticket, longest first
The table
Can customers order without waiting for you?
A QR on the table, the menu on their own phone, the order straight into the same system. No tablet to buy, no third-party platform taking a cut, and the kitchen ticket looks identical to one rung up at the counter.
You choose what’s available online and at what price — the online menu doesn’t have to be the full menu.
- Guest menu by QR, controlled from the back office
- Customer display shows the order as it’s rung up, with your promo slides between
- Digital receipts by QR, so the paper roll lasts the week
- Split bills by item or evenly, at the table
At the table
They scan
The menu opens on their phone. No app to download.
Order placed
It lands on the same screen
Routed by category like any other ticket. The kitchen can’t tell the difference, which is the point.
Close
Pay at the table or the counter
Same order, same bill, split however they want it.
Behind it
What does a dish actually cost you?
- RecipesIngredients per dish, so the margin is a number and not a feeling
- COGS reportingCost of goods against takings, by period
- Waste trackingWhat went in the bin, and what it was worth
- StockEvery sale draws it down; low-stock alerts before you run out
- Vendors and POsPurchase orders emailed to suppliers, receives matched back
- Invoice scan — ProPhotograph the supplier invoice; it reads the lines instead of you typing them
- Labour vs salesHours against takings, visible during the week not after it
- Bulk repriceWhole menu up 5% in one screen before Friday
Questions
Running a kitchen on it
Can we split a bill six ways at the table?
Yes — by item or evenly, across as many payments as you need, and with different tenders on each. It works offline too.
Do modifiers slow the staff down?
They’re prompted in the order you configure them, so a burger asks about the pickle once and moves on. You can also build combos so a meal deal is one button rather than three.
Can we run two kitchen screens?
As many as you have sections. Routing is per category, so grill, fryer and barista each see only their own tickets.
Do we need a tablet on every table for QR ordering?
No — customers use their own phones. You need a printed QR per table and nothing else.
Is rostering included?
Rostering is on Pro. The time clock, corrections and labour-vs-sales reporting are on both plans. See the comparison.
Next step
See it with your menu on it
Send us your menu and we’ll build the demo around it — your categories, your modifiers, your prices.
Or email support@smartaipos.com.au